NIKO NEKO MATCHA MEMBERSHIP REWARDS
Experience all the special privileges and exclusive treatments by becoming part of the Niko Neko Matcha membership.
GENERAL FAQ
Once opened, it is best to consume your matcha powder within 6 months in its freshest condition. However, it can last up to 1 year if kept in the following conditions:
- Store in the refrigerator before and after opening.
- Always seal tight and keep away from light, heat, air and moisture to avoid oxidation.
No membership fees when you sign up. All you need to do is complete your profile on the Rewards app to start enjoying special member privileges.
All original drink recipes are available for free on our website. You will also receive a Recipe Card with your purchase.
We do not recommend using a spoon as the matcha powder will not dissolve. To ensure the matcha powder is fully dissolved in the liquid, please use the proper tea tools such as ASAGAO / Chasen or YUKIWA / Mixer.
Membership Benefits | Non-Member | White | Black | VIP |
Redeem Vouchers With Points | 🞩 | ✓ | ✓ | ✓ |
Order Drinks & Desserts From Members Exclusive Menu | 🞩 | ✓ | ✓ | ✓ |
Purchase New Products Before Non-Members | 🞩 | ✓ | ✓ | ✓ |
Extra Offers During Festive Seasons | 🞩 | ✓ | ✓ | ✓ |
Receive Birthday Rewards During Your Birthday Month | 🞩 | 1 drink 50% off + RM10 online voucher | 1 Free drink + RM10 online voucher | Exclusive Birthday Gift From Niko Neko + RM10 online voucher |
Special Invitation To Store Launch/Private Events | 🞩 | Limited availability | Limited availability | ✓ |
Be Presented With A Physical Black/VIP Card | 🞩 | 🞩 | ✓ | ✓ |
Receive A Special Gift From Niko Neko In Your First Upgrade To Black/VIP | 🞩 | 🞩 | Gift of REN / Matcha powder | Gift of Essential REN / Luxury Box Set |
Discount On ALL Drinks At Any Niko Neko Matcha Store | 🞩 | 🞩 | 5% off | 10% off |
Book Private Matcha Tasting Workshop | 🞩 | 🞩 | ✓ | ✓ |
Book Private Matcha Brewing & Latte Art Workshop | 🞩 | 🞩 | 🞩 | ✓ |
Purchase Retail Products Directly Via Whatsapp | 🞩 | 🞩 | 🞩 | ✓ |
We provide shipping within Malaysia and international delivery. Please view the following shipping rates:
Peninsular Malaysia: RM8
East Malaysia: RM12
International Shipping: Rates will be shown upon Checkout (before payment).
Within Malaysia: 3 – 5 working days
International: 7 – 10 working days
After you purchase your product, your order will be processed in 1 – 3 workings days.
Please fill in your address at the Checkout page. You will be shown an option for self-pickup.
*It takes at least 1 working day to process your self-pickup order as the product will be delivered from our warehouse.
Once your order is processed, we will update you with the tracking information via email (please check your spam folder) or mobile.
If you have not received your tracking number within 3 working days, please Whatsapp us for assistance.
Non-Member to White Complete your profile to become a white member (Free To Sign Up!) | White to Black Have a total accumulated purchases of RM1,500 from Niko Neko Matcha official outlets and online store | Black to VIP Have a total accumulated purchases of RM3,000 from Niko Neko Matcha official outlets and online store |
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"REN™ is for you, a Matcha enthusiast yearns for an extraordinary Matcha experience like no other. Get yourself ready to indulge in a phenomenal world of luxurious Matcha."
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